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How To Update Your SiriusXM Information | GMC Canada
How To Update Your SiriusXM Information | GMC Canada
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Difficulty Level: Novice | Time Required: 5 minutes | Tools Required: None | Related Parts, Products, Services or Technology: SiriusXM subscription
Learn how to manage your SiriusXM® account, add a vehicle to your account and transfer SiriusXM® services from another vehicle. Additionally, find out what to do if SiriusXM® is not active or you’re not getting channels.
If you are a SiriusXM® subscriber and would like to add a new vehicle to your existing SiriusXM® account or transfer your services from a previous vehicle, visit siriusxm.ca/transfer or call 1-888-539-7474.
For the vehicle you’re adding or transferring, be sure you have the VIN and radio ID (also known as an ESN or RID). To find your radio ID:
Note: Some SiriusXM® radios require you to press and hold down the SAT or ESN button, or access your radio’s menu functions to display the ID. Refer to your vehicle’s Owner’s Manual for details.
1. Go to GMC.com.
2. Select the account icon.
3. Sign in to My Account.
4. Select the Plans & Services tab.
a. In the desktop view, the Plans & Services tab will appear on the left side of the screen.
b. In the mobile view, the Plans & Services tab will appear along the top of the screen. You may have to scroll left or right to see it.
5. The radio ID will be located in the SiriusXM® section.
If you have a trial or paid subscription but SiriusXM® isn’t active or you’re not getting your channels, try refreshing your GMC Infotainment
If you are near your vehicle:
1. Call 1 (855) MYREFRESH OR 855-697-3373. Just make sure your vehicle is turned on with a clear view of the sky.
-OR-
2. Visit siriusxm.ca/refresh and then follow the steps.
If you are NOT near your vehicle:
1.
2. You’ll receive a text with a link to start the refresh process.
3. When you’re in front of your radio, select the link and follow the instructions.
You can view your SiriusXM subscription information and radio ID by signing in to your account on the SiriusXM website.
Yes, a subscription is required. The GMC Infotainment System is just the interface that allows you to access the channels. Most 2017 and newer models come with 3 months of SiriusXM® Satellite Radio standard. Click here for more information.
No, SiriusXM®’s channels are satellite-based, so there is no need to pair your phone to use the feature.
SiriusXM® Travel
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